RITZY is a growing fashion brand that respects your privacy and protects your personal information. This statement explains how we collect, use, and disclose your personal information when you visit our website or use our services. By accessing or using our website or services, you agree to this privacy policy and our terms of use.
What information do we collect?
We collect and store any information that you voluntarily provide on our website, such as your name, email address, delivery address, date of birth, telephone number, etc. We use this information to process your orders, communicate with you, and provide you with the best possible service.
We also collect and store some information automatically when you visit our website, such as your IP address, browser type, device type, etc. We use this information to monitor and improve our website performance, security, and functionality.
We do not knowingly collect or solicit personal information from anyone under the age of 18. If you are under 18, please do not use our website or services without the consent of your parent or guardian.
How do we use your information?
We use your information for the following purposes:
- To fulfil your orders and deliver your products
- To communicate with you about your orders, inquiries, feedback, or complaints
- To send you newsletters, offers, promotions, or updates that may interest you (with your consent)
- To improve our website design, content, features, and user experience
- To analyse our website traffic, performance, and trends
- To prevent fraud, abuse, or illegal activities on our website
- To comply with any legal obligations or requests
How do we share your information?
We do not sell, rent, or trade your personal information to any third parties for their own marketing purposes. We only share your information with third parties who help us provide our services to you, such as:
- Courier companies who deliver your products
- Payment processors who process your payments
- Vendors who supply our products
- Service providers who assist us with our website operations
- Law enforcement agencies who request your information for legal reasons
We require these third parties to respect your privacy and protect your information in accordance with this policy and the applicable laws.
How do we protect your information?
We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. We use secure servers, encryption technologies, firewalls, and other safeguards to store and transmit your information. However, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information. You are responsible for keeping your password and account details confidential and safe.
How can you access or update your information?
You can access or update your personal information at any time by logging into your account on our website. You can also contact us at any time to request a copy of your personal information that we hold or to correct any errors or inaccuracies in your information. You can also opt out of receiving any marketing communications from us by clicking on the unsubscribe link in our emails or contacting us directly.
How do we use cookies?
Cookies are small files that are stored on your computer or device when you visit a website. They help the website remember your preferences and settings and provide you with a better browsing experience. We use cookies for various purposes, such as:
- To remember your login details and shopping cart items
- To track and analyse how you use our website and services
- To personalize our website content and ads according to your interests
- To improve our website functionality and performance
You can choose to accept or decline cookies by changing your browser settings. However, if you disable cookies, some features of our website may not work properly or as intended.
How do we update this policy?
We may update this policy from time to time to reflect any changes in our practices or the applicable laws. We will notify you of any material changes by posting a notice on our website or sending you an email. Your continued use of our website or services after the effective date of the updated policy will constitute your acceptance of the changes.
How can you contact us?
If you have any questions or concerns about this policy or how we handle your personal information, please feel free to contact us at: riandcompany1@gmail.com
STORE: 116, YASHODEEP, 2ND FLOOR, NAVI PETH, JALGAON, 425001
TIMINGS: Monday to Saturday 11 am – 6 pm IST
FOR PRE-ORDER QUERIES AND CUSTOMER STYLING:
Call or WhatsApp us at +91 8055155122
FOR POST-ORDER, COMPLAINTS, AND DISPATCH-RELATED QUERIES:
Call or WhatsApp us at +91 8055155122